REGISTER INFORMATION

Register administrator:

DentView Oy
Ollilantie 1 A 6
90440 Kempele
Finland
VAT ID: FI31015109

Person in charge of the register:

Mika Malinen / mika.malinen@dentview.fi
+358 50 3403147

Name of the register:

DentView product and customer database

WHAT DATA DO WE COLLECT?

DentView Oy collects the following anonymous use data from virtual kiosk and homeapp users:

– Cookies to enhance the website users’ experience. No information is sent forward, and the data remains solely on the user’s device until the browser cookies are cleared.

– 3D View / 3D Status: Stores information about annotations in the browser’s cookies. However, no information is sent forward, and the data remains solely on the user’s device until the browser cookies are cleared.

– Application settings (e.g., language, user age): Similar to the above, cookies are stored on the user’s device, and no data collection takes place.

– The user’s session, number of practice sessions, and progress in tasks are stored on the user’s device using cookies until the browser cookies are cleared.

– Rating the app: The function only collects the given rating on a scale of 1-5 and sends it to DentView. Also this data is anonymous and cannot be used to identify the user.

– Diploma: Information is sent to DentView if a user has achieved a diploma for completing the treatment path.

– ‘Give feedback’ form: The following information provided by the user in the fields is collected and sent to DentView: email, name, message.

– Brushing video used: Information about which type of toothbrush was used (regular or electric) is collected and sent to DentView.

– Did the user watch the video until the end: Information is sent regarding whether the user watched the video until the end.

– Session length: The duration of the session, from the opening of the application to its closure, is recorded.

DENTVIEW DATAPORTAL AND WEBSITE

The DentView data portal is intended for use for the clinic professionals with their user ID and password. DentView is managing user rights to the portal and therefore personal information may be collected for this purpose. Some of DentView website forms may require registration, where personal information will be needed, mostly name, email address, and phone number, when you fill out our website forms. ‘Give feedback’ form: The following information provided by the user in the fields is collected and sent to DentView: email, name, message.

HOW WILL WE USE YOUR DATA?

DentView collects your data:

– To respond to your comments or complaints, including investigating any complaints received from you or others.

– To generate statistics (which will not identify you) regarding the composition and nature of customer feedback.

– To monitor the use of our websites and online services to help us check, improve, and protect our content, services, and websites.

The information collected is not used for personal profiling.

HOW DO WE STORE YOUR DATA?

DentView securely stores your data on our own servers within the European Union.

We employ appropriate technical and organizational measures designed to protect your personal information that we collect and process. These measures are adopted to provide a level of security appropriate for the degree of risk involved with processing your personal information. The data will be stored for the necessary time period related to the purposes for which they are processed.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

DentView wants to ensure that you are fully aware of all your data protection rights. Every user is entitled to the following:

– The right to access: You have the right to request DentView for copies of your personal data. We may charge a small fee for this service.

– The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

– The right to erasure: You have the right to request that DentView erases your personal data.

– The right to restrict processing: You have the right to request that DentView restricts the processing of your personal data.

– The right to object to processing: You have the right to object to DentView’s processing of your personal data.

– The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@dentview.fi.

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

Our legal basis for collecting and using personal information is based on your consent. DentView will use your personal information only when we have your consent to do so.

CHANGES TO OUR PRIVACY POLICY

DentView regularly reviews its privacy policy and updates it as necessary. Any updates will be posted on this web page. This privacy policy was last updated on 17.8.2023.

PROCESSING OF PERSONAL DATA OF A CHILD

By giving consent to this privacy policy, you confirm that you are at least 18 years of age. If you are under 18 years of age, the consent of your parent or guardian is required on your behalf.

If you have any questions or concerns about our privacy policy or the processing of your personal data, please contact us at info@dentview.fi. We are committed to protecting your privacy and will address any concerns promptly and effectively.